The leadership lesson I had forgotten...


​

The leadership lesson I had forgotten...

This photo was taken on one of the breaks I insisted on taking as a CEO. Looking back, I realised I'd stopped taking them

The hardest person to give permission to rest is often yourself.

Dear Reader,

One of the things I always paid attention to as a CEO was whether people actually took their leave.

Every quarter I would check in with my leadership team, not because I wanted to know where they were going, but because I wanted to know whether they were taking regular breaks. If someone kept postponing leave, we would talk about why.

I also tried to lead by example.

At the start of every year I blocked leave into my own calendar, made sure there was always a clear deputy in place and, apart from the occasional genuine emergency, I went offline.

Living and working in Africa, there was a strong culture of taking leave over Christmas, often for several weeks - it is our summer after all. I loved it. The organisation genuinely slowed down, people spent time with family and friends, and everyone returned in January ready for what was usually a demanding start to the year.

But I was equally determined that people didn't save all their leave until December.

Rest is not something that should only happen once a year.

When unlimited isn't always liberating

Recently I found myself thinking about this again after two conversations with leaders working in organisations with unlimited leave.

One had barely taken any time off because she wasn't sure what was considered reasonable. Nobody was saying no, but nobody was really saying what was enough either.

The other was worried because so many people had booked the same week off before an important deadline. Unlimited leave had somehow become confused with unlimited flexibility.

Both conversations made me realise something.

A good leave policy is only one part of the picture.

People also need:

Clarity about what healthy behaviour looks like.

Planning so teams continue to function well.

Permission to genuinely step away.

Unlimited leave should never mean unplanned leave.

Then I realised something rather ironic

I now have unlimited leave myself.

No approval process.

No HR policy.

No forms to complete.

Yet, looking back over my first year of running Volante, I've taken remarkably little leave. I've also worked through plenty of public holidays because my clients are spread across different countries.

Without really noticing it, I replaced one habit with another.

Instead of putting the organisation first, I started putting clients first.

Different context. Same behaviour.

The advice we give others

It reminded me that leaders often find it much easier to encourage healthy behaviours in other people than to practise them themselves.

We tell our teams to delegate while holding onto too much ourselves.

We encourage boundaries while answering emails late into the evening.

We tell people to take breaks while convincing ourselves we'll do it after the next project, the next board meeting or the next client deadline.

There is always another reason to wait.

So I've finally booked the leave

A number of client engagements finish at the end of August, and I've blocked out three weeks in September, another week in November and, as always, proper time off in December.

Part of me still thinks that sounds indulgent.

The other part knows exactly what I would have said to one of my own team.

Rest isn't something you earn once everything is finished. It is one of the things that helps you lead well in the first place.

A question to leave you with

👉 What advice do you consistently give your team that you are not currently following yourself?

I'd genuinely love to hear your answers. I suspect most of us have at least one.

Warmly,

Liz ​

Strategic Advisor | Former CEO | Founder, Volante

Based in Kenya, available globally

Volante Consulting Kenya

Read more from Volante Consulting Kenya

Leaders don't have to have all the answers On the leader we think we should be, the value of thinking space, and why leadership can still be lonely Dear Reader, I recently came across a quote that has stayed with me: “Your leadership style is the projection of the movie you are playing in your head.” I thought: wow. And then I started wondering what movie was playing in my head when I first became a CEO. I think, for quite a long time, it was some version of fake it till you make it. Possibly...

What are we changing, and what are we losing? Some reflections on AI, early career learning and what we are really looking for when we hire leaders. Dear Reader, I was talking with someone recently about the start of my career, which was, slightly alarmingly, more than 30 years ago. I was on a graduate scheme with a multinational food manufacturer. One of my first jobs was dealing with customer complaints. People would sometimes send the actual product back, and I had to work out what had...

We may be making hiring harder than it needs to be Better hiring isn't about eliminating risk. It is about getting better evidence and learning from the decisions we make. Dear Reader, Last week, I wrote about some of the hardest people decisions CEOs face once someone is already in the organisation. This week, I want to look at what happens before they get there. Hiring is one of the hardest parts of leadership. It is also something I think many organisations make more complicated than it...